Welcome to Duraco

The Warranty to your Duraco Water Tank is valid for Twelve years.

It is applicable as follows:

First 4 years– Free replacement or free repair whichever may be necessary

5 to 6 years– 85% discount off the current retail price of the Water Tank or free repair, whichever may be necessary

6 to 8 years– 70% discount off the current retail price of the Water Tank or free repair, whichever may be necessary

8 to 10 years – 55% discount off the current retail price of the Water Tank or free repair, whichever may be necessary

10 to 12 years – 40% discount off the current retail price of the Water Tank or free repair,
whichever may be necessary

Note:
The company’s obligations under this warranty is limited to repair or replacement of the water
tank, at the option of the company.

Warranty Exclusions

Accidental damage, acts of god, failure due to misuse, incorrect installation, attempts to repair the water tank other than by DURACO Ltée accredited service agent

The warranty only applies to the water tank and does not cover any plumbing, or fittings supplied by the company such as float valve, outlet fittings, foot valve in case of underground tanks and lid
Any leakage at outlet/inlet resulting from wrong plumbing installation

Subject to any statutory provisions to the contrary, claims for damage to furniture, carpets, foundations or any other consequential loss either directly or indirectly due to leakage from the water tanks

The warranty does not apply to tanks which have been used for storage of chemicals

Where the water tank is not installed according to the instruction above